Don't Forget the Benefits

The what and why of benefits, and how to write them


Benefits management is somewhat neglected on many projects. This maybe because we prefer to focus on the project processes rather than on the reason for doing the project in the first place. Those of us familiar with benefits know that the business case is where they initially sit but writing them can be tricky. They need to be specific, measurable, and realistic. Our recent research in an AIPM funded project has suggested that while many Australian project managers do them well, others could learn a trick or two in knowing what they are, the purpose they serve and how best to write them.

In this webinar you'll hear about best practice and learn how the quality of a project business case can be raised to make sure the project reflects the overall strategic goals of the client's organisation.


  • Find out what project benefits are
  • Discover how to write them
  • See examples of good and not so good project benefits
  • Find out how project benefits fit into the overall project business case, and into the broader project lifecycle

Members: $40 | Non Members: $80
CPD: 4 Points


Richard Hughes Richard Hughes is the Academic Discipline Coordinator Commerce for project management at ECU and a lecturer in the School of Business and Law. He is a member of the Australian Institute of Project Management and is a registered project manager with the AIPM. He is an experienced program and project manager, and his background has been predominantly with central and local government sectors, specialising in IT, customer service, and contact centres. He has also been involved with policy creation, operating process reviews and business change initiatives. His research areas include project success factors, project and program governance, and project risk management.
Ross Yates First and foremost an experienced program and project management practitioner, Dr Ross Yates is also a postgraduate lecturer and workplace trainer and assessor in project management practice. Ross’s project and program management knowledge is underpinned by extensive industry experience in the health care, not-for-profit, mining and education sectors which he uses as a practical reference point to add a realistic and balanced dimension to his teaching approach. Ross holds tertiary qualifications in project and program management, business analysis, information technology, leadership, business and human resource management as well as higher education and workplace training.

Richard Hughes

Ross Yates