The Softer Side of Conflict

Oct 05
How emotional intelligence can help resolve conflict


Join us for a Northern Territory Chapter Connect event in-person. Attendes will learn about emotional intelligence and be introduced to Conflict Resolution training which is designed to ensure all employees are equipped with the basics to understand how EI and communication styles drive and influence conflict.

With this knowledge, the participants can have a greater understanding of motivators to conflict, and how to influence these to promote a resolution. 

The program is delivered by a Rehabilitation Counsellor and trained Mediator who focuses on driving self-awareness and awareness of others to promote enhanced communication, negotiation and conflict resolution skills.  

Event takeways: 

  • Greater understanding of emotion intelligence in everyday work

  • Basic principals of conflict resolution

  • Insights on how to influence conflict using emotional intelligence

Who is this event for?

  • Anyone who works with various stakeholders

  • Anyone who may experience conflict in their roles

  • Project Managers

Members $36 | Non Members $50
CPD points: 4


Angela Pilcher Angela is the Strategic Partnerships Manager for Rehab Management. With qualifications in psychology, management and occupational health, safety and environmental management, Angela has worked extensively with large organisations and individuals alike to create awareness on the overall benefits of employee well-being, mental health awareness effective communications within the workplace. Angela has over 16 years experience in the occupational health, well-being and rehabilitation industries and is a wealth of knowledge in stakeholder and relationship management. Angela has a specific interest in supporting organisations in the establishment of preventative systems and strategies to improve overall WHS outcomes and responding to critical workplace incidences. She is a true Territorian at heart, having lived in Darwin for more than 15 years.  

Angela Pilcher